The client problem
They haven't sent a single email for 7 days, after steady sending before.
What to look for
No email is recorded for at least 7 days and the sending domain is connected; workflow setup awaits rollout.
Your next steps
- Review sending activity.
- Prepare a domain and campaign check.
- Confirm whether the pause was intentional.
Before you start
- Guide and video available now. Automated setup is awaiting rollout; confirm availability with your agency before using it.
- An agency account with access to the required GoCSM features and client data.
- Review recipients, timing and message content before enabling any follow-up.
- Connected client activity and enough readable history are required to compare results.
- Connected setup data is required for the client account.
This is a preview guide. The video explains the approach; it does not mean an automated playbook is available to install.
Watch the playbook
Email sending stopped | HighLevel Client Retention Automation (GoCSM)
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