Annual renewal approaching
An annual account is coming up for renewal in the next 60 days.
Email sending stopped
Plan a campaign review when an account stops sending email despite a connected domain.
Watch the playbook
The client problem
They haven't sent a single email for 7 days, after steady sending before.
What GoCSM looks for
No email has gone out for at least 7 days, even though the sending domain is still connected.
What to do next
- Review sending activity.
- Prepare a domain and campaign check.
- Confirm whether the pause was intentional.
Before you start
- Install GoCSM's PlayBooks folder in HighLevel, then check the wording and recipients and publish the "GoCSM - Email sending stopped" workflow.
- Uses email sending history and the sending-domain status from the client account (not part of the Login Activity plan).
Reading this guide sends nothing. Messages go out only from a workflow you review and publish in your own HighLevel account.
70 playbooks. 48 install as ready workflows.
Prebuilt HighLevel workflows install for you on Basic, Pro and Premium. Annual plans include setup with our team.
Related playbooks
Health dropped to at-risk
Overall health just fell into the at-risk band.
Plan downgrade
The account just downgraded or dropped a paid add-on.