Guide now, automation coming

Email sending domain disconnected

Plan support for a disconnected sending domain before the client resumes email campaigns.

Watch the playbook

Email sending domain disconnected | HighLevel Client Retention Automation (GoCSM)Watch on YouTube

The client problem

The client needs help reviewing a disconnected email sending domain.

What GoCSM looks for

The intended signal is a disconnected email sending domain; automatic detection is not yet available.

What to do next

  1. Review domain connection and verification.
  2. Prepare reconnection instructions.
  3. Check readiness before restarting campaigns.

Before you start

  • Guide and video are ready now; automatic setup is not. GoCSM can't yet reliably tell when a sending domain is disconnected.
  • Check the domain in HighLevel's email settings yourself before you contact the client.

The guide and video are ready now. Automatic matching for this playbook is not available yet, so use the steps above by hand for now.

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