The client problem
A local-service account hasn't connected review/reputation tools.
What to look for
The intended signal is missing review or reputation setup; automatic detection is not yet available.
Your next steps
- Check the client's review profile.
- Prepare profile connection instructions.
- Discuss a first review request after setup.
Before you start
- Guide and video available now. Automated setup is awaiting rollout; confirm availability with your agency before using it.
- An agency account with access to the required GoCSM features and client data.
- Review recipients, timing and message content before enabling any follow-up.
This is a preview guide. The video explains the approach; it does not mean an automated playbook is available to install.
Watch the playbook
Reviews never connected | HighLevel Client Retention Automation (GoCSM)
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