Listen & celebrateGuide available · automation coming

Monthly results recap

Plan a client recap using verified conversations, bookings, form submissions and answered calls.

The client problem

Clients forget what you do for them between renewals.

What to look for

The monthly recap is due; setup awaits rollout and requires readable activity data.

Your next steps

  1. Review the completed reporting period.
  2. Prepare a recap from verified counts.
  3. Invite discussion of the results.

Before you start

  • Guide and video available now. Automated setup is awaiting rollout; confirm availability with your agency before using it.
  • An agency account with access to the required GoCSM features and client data.
  • Review recipients, timing and message content before enabling any follow-up.
  • Connected client activity and a readable reporting period are required for a recap.
This is a preview guide. The video explains the approach; it does not mean an automated playbook is available to install.

Watch the playbook

Monthly results recap | HighLevel Client Retention Automation (GoCSM)
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