GoCSM connects to your GoHighLevel agency via OAuth and pulls real login events for every sub-account into one dashboard, so you can see who's logging in, how often, how long they stay, and who has gone quiet — without checking each sub-account individually.
GoHighLevel's native Agency Dashboard has no built-in view of sub-account login activity. There's no list sorted by last login, no alert when an account goes quiet, and no way to tell a habitually engaged client from one that's about to drift away — you're left assuming usage based on whether the invoice gets paid.
GoCSM closes that gap. Every login event across every sub-account rolls up into a single, sortable view: last login date, session frequency, and trend direction. Instead of manually spot-checking accounts, you can sort by "days since last login" once a week and immediately see which accounts need a check-in.
Because login inactivity is one of the earliest and most reliable churn signals, this is also GoCSM's entry-level tier — the $57/month Login Activity plan gives unlimited sub-accounts this exact view plus automated check-in alerts, without requiring the rest of the health-scoring stack.
Both — GoCSM tracks login events at the sub-account level and can break down activity by individual user within that account.
Yes. You can set an inactivity threshold (e.g. 14 days with no login) and GoCSM fires an automated check-in email or internal alert when an account crosses it.
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