White Label Suite Recommends GoCSM, the Customer Success Platform for GHL Agencies

GoCSM partnered with White Label Suite to offer you an exclusive 20% discount for 3 months.

Use this coupon

WLSUITE20

Monthly
Annual
We offer straightforward pricing, ensuring you receive exceptional value without hidden fees or complex tiers.

$297/month

Or save 20% with annual plans

Experience world class white-labeled customer success tools.
Have an eagle view of your entire client base, track key metrics, and identify potential churn risks at a glance.

Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.

Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).

Automate actions and notifications for the premium users who haven’t logged in for a specified number of days, streamlining outreach and other tasks in a simple GHL workflow.

Insights on customer satisfaction levels, features usage, login frequency, and referrals.

We offer straightforward pricing, ensuring you receive exceptional value without hidden fees or complex tiers.

$237/month

You will save $720

Experience world class white-labeled customer success tools.
Have an eagle view of your entire client base, track key metrics, and identify potential churn risks at a glance.

Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.

Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).

Automate actions and notifications for the premium users who haven’t logged in for a specified number of days, streamlining outreach and other tasks in a simple GHL workflow.

Insights on customer satisfaction levels, features usage, login frequency, and referrals.

Surpass the Ordinary: Elevate Customer Experiences with GoCSM Features

Unlock the power of premium tools designed to create remarkable customer journeys. With GoCSM, don’t just meet but consistently exceed customer expectations, setting new standards in service excellence.

Customer Health Score

Gain a holistic view of client engagement and satisfaction. This tool uncovers successes and areas for improvement, enabling proactive actions to boost loyalty and elevate the customer experience.

Happiness Level

Gauging real-time customer contentment.

Tools Usage Insights

Insights into which tools your customers love most

Audit Logs

Track customer actions with detailed audit logs.

Intuitive Dashboard

Eagle-eye view of your customer's overall health.

Simplified Ticketing

Prioritize, categorize, and delegate support tickets for swift resolution and smoother operations, boosting customer satisfaction.

New Ticket Alerts

Receive instant notifications for new support tickets.

Custom Ticket Status

Personalize ticket stages to fit your workflow.

Canned Responses

Pre-scripted responses for swift support.

Custom Ticket Fields

Tailor ticket details to your needs.

Support Across Channels

Unified Multichannel Support: Streamline and manage customer interactions seamlessly across various communication channels like email, chat, forms, and your website.

Email

Turn support emails into organized tickets for swift resolution in your helpdesk.

Forms

Submit tickets seamlessly using intuitive forms.

Chat

Initiate tickets seamlessly with the chat widget. (Version 2)

Website

Submit tickets on-site and get instant article suggestions.

Trusted by thriving HighLevel agencies
Sarmad Arsalan
Sarmad Arsalan
ArsalanTech
Read More
We didn't know what customer success is until we started using GoCSM. Now, we have way better understanding of our customers and it helps us in providing better service.
Caesar Shakir
Caesar Shakir
CFsolutions
Read More
I highly recommend GoCSM for all GHL resellers, this is exactly what differentiates us from each other. Our unique customer service is the key that we standout with
Anderson Veiga
Anderson Veiga
Ten Four Life
Read More
GoCSM and their team offer superior education on how to incorporate CSM activities into a business. Their system and guidance is highly recommended.
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Starting with GoCSM is a breeze

Just follow these three steps, and enjoy the growth

Frequently Asked Questions

Unfortunately, we do not provide live demos, but we do offer pre recorded demo videos and a 14-day free trial.

After signing up for GoCSM, navigate to Settings > Integrations, where you’ll find a unique link. Simply create a custom link at your agency level and log in to GoCSM using this link. The system will then begin reading your sub-accounts and their users automatically.

For detailed step-by-step onboarding instructions, you can access documents within the system or visit our help center.

GoCSM is a powerful CSM platform designed to empower your team, not to replace it. While we don’t offer direct support to your customers, our platform is equipped to enhance your customer success efforts significantly: This includes:

  • Customer Health Scoring: Identify and address potential issues before they escalate.
  • Actionable Insights: Understand your customers’ needs more deeply to tailor your interactions.
  • Proactive Support Tools: These features help you reduce churn and build lasting relationships with your customers.

By leveraging GoCSM’s features, you can build a proactive customer support strategy that reduces churn and fosters long-term relationships.

GoCSM provides tools to monitor customer health through these key elements:

  1. Customer satisfaction level.
  2. Customer product adoption.
  3. Customer login frequency.

Based on our extensive experience, we have observed significant improvements in customer retention when Saas companies prioritize these elements.

GoCSM is more than just a support tool; it empowers your CSM team to actively lead customers towards success. Our platform delivers crucial insights that clarify the next steps, enhancing account health and cementing durable relationships. This proactive strategy boosts customer satisfaction and increases their lifetime value, transforming routine support interactions into chances for sustained growth and loyalty.

We offer a variety of support options, including email, chat, and phone. We are also committed to providing ongoing product updates and resources to help you get the most out of GoCSM.

If You Go HighLevel,
You Should GoCSM

Recurring revenue in SaaS is fantastic, but churn can leave you scrambling like any marketing agency, constantly acquiring new customers just to stay afloat. GoCSM empowers you to break free from that cycle by stopping cancellations before they happen.

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Be Among the First 100 & Unlock Double Benefits!

First 100 users to sign up will automatically receive:

  • 3 Bonus Affiliates: Earn commissions instantly from users assigned under you.
  • $100 Lifetime Discount: Secure a permanent discount on your GoCSM subscription.

Watch the Demo Video

Get a sneak peek of GoCSM in action and discover how our powerful customer success management platform can transform your business.