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Starter
$97/month
- 1 Agency Admin
- 100 Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Have an eagle view of your entire client base, track key metrics, and identify potential churn risks at a glance.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Automate actions and notifications for the premium users who haven’t logged in for a specified number of days, streamlining outreach and other tasks in a simple GHL workflow.
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Freelancer
$197/month
- 2 Agency Admins
- 200 Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Have an eagle view of your entire client base, track key metrics, and identify potential churn risks at a glance.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Automate actions and notifications for the premium users who haven’t logged in for a specified number of days, streamlining outreach and other tasks in a simple GHL workflow.
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Pro
$297/month
- Unlimited Agency Admins
- Unlimited Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Have an eagle view of your entire client base, track key metrics, and identify potential churn risks at a glance.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Automate actions and notifications for the premium users who haven’t logged in for a specified number of days, streamlining outreach and other tasks in a simple GHL workflow.
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Starter
$78/month
- 1 Agency Admin
- 100 Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Have an eagle view of your entire client base, track key metrics, and identify potential churn risks at a glance.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Automate actions and notifications for the premium users who haven’t logged in for a specified number of days, streamlining outreach and other tasks in a simple GHL workflow.
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Freelancer
$158/month
- 2 Agency Admins
- 200 Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Have an eagle view of your entire client base, track key metrics, and identify potential churn risks at a glance.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Automate actions and notifications for the premium users who haven’t logged in for a specified number of days, streamlining outreach and other tasks in a simple GHL workflow.
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Pro
$238/month
- Unlimited Agency Admins
- Unlimited Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Have an eagle view of your entire client base, track key metrics, and identify potential churn risks at a glance.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Automate actions and notifications for the premium users who haven’t logged in for a specified number of days, streamlining outreach and other tasks in a simple GHL workflow.
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Practice the real SaaS business
We all ventured into reselling HighLevel solutions with the shared goal of building a successful SaaS business, collecting subscriptions in exchange for our software.
However, many of us found ourselves in a situation similar to marketing agencies, struggling with high churn rates and the need for fully DFY (Done For You) services.
If you want to run a successful SaaS business, ask yourself these questions:Are they happy?
GoCSM will assess the happiness levels of your customers and companies through a range of actions and interactions.
Are they fully dependent on it?
We all aim for our customers to rely completely on our system. GoCSM identifies underutilized features and triggers actions to increase user dependency and retention.
Are they using it?
If users don't use a subscription, they cancel it. GoCSM alerts you to users who have been inactive for a set period, triggering customizable actions within your workflow.
Are they moving up on your Value Ladder?
Customer support isn't customer success; it's about guiding customers through your value ladder to achieve the unique core value they initially signed up for.
Impacts
login frequency
satisfaction score
Starting with GoCSM is a breeze
Just follow these three steps, and enjoy the growth
Trusted by thriving HighLevel agencies
Ask Us Anything
Can I get a live demo of GoCSM?
What level of customer support do you provide to users of GoCSM?
How simple is it to integrate GoCSM with GHL?
For detailed step-by-step onboarding instructions, you can access documents within the system or visit our help center.
What sets GoCSM apart from other customer support platforms?
How can GoCSM help improve customer retention rates?
GoCSM offers tools to monitor customer health through these key elements:
- Customer satisfaction level
- Product adoption
- Login frequency
From our experience, SaaS companies that focus on these areas see significant improvements in customer retention.
Do you support my customers?
No, we don’t. GoCSM is a platform designed to help you oversee your customer base and manage key aspects to keep them engaged and paying monthly. It’s a tool, not a done-for-you service.
- Customer Health Scoring: Identify and address potential issues before they escalate.
- Actionable Insights: Understand your customers’ needs more deeply to tailor your interactions.
- Proactive Support Tools: These features help you reduce churn and build lasting relationships with your customers.
By leveraging GoCSM’s features, you can build a proactive customer support strategy that reduces churn and fosters long-term relationships.
If You Go HighLevel,
You Should GoCSM
Recurring revenue in SaaS is fantastic, but churn can leave you scrambling like any marketing agency, constantly acquiring new customers just to stay afloat. GoCSM empowers you to break free from that cycle by stopping cancellations before they happen.
