Passive Referral Program
Limited Time Only!
Once you sign up, we will attribute 3 sign ups under you automatically. And you will earn 40% of each one’s monthly recurring subscription for life. Do the math! Too good to be true, right?
So sign up now for GoCSM and start earning!
- Sign Up
- Integrate
- Start Tracking
- Set Actions
- Increase Product Adoption
- Stop Churn
Limited Time Deal
Passive Referral Program
Instantly secure 3 affiliates under your name
Once you sign up, we’ll attribute 3 sign ups under you automatically. And you will earn 40% of each one’s monthly recurring subscription for life.
For the first 100 sign-ups only
Starter
$97/month
- 1 Agency Admin
- 100 Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Freelancer
$197/month
- 2 Agency Admins
- 200 Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Pro
$297/month
- Unlimited Agency Admins
- Unlimited Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Starter
$58/month
- 1 Agency Admin
- 100 Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Freelancer
$118/month
- 2 Agency Admins
- 200 Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Pro
$178/month
- Unlimited Agency Admins
- Unlimited Users Tracking
- All Features Included
And much more solutions aiming to reduce churn and extending your customers lifetime.
Include every user within your GHL agency as a contact and recognize each sub-account as a separate company. Identify decision-makers as Premium contacts to ensure they receive prioritized attention and maintain healthy relationships, minimizing the risk of churn.
Track your customers’ time spent on features, automatically offer support for low usage, and notify them about unused features with the option to schedule a demo call (all customizable by you).
Insights on customer satisfaction levels, features usage, login frequency, and referrals.
Proactive Customer Success for HighLevel Agencies
We equip you with the tools and insights you need to proactively manage customer health, prevent churn, and unlock sustainable growth.
Customer Health Score
Gain a holistic view of client engagement and satisfaction. This tool uncovers successes and areas for improvement, enabling proactive actions to boost loyalty and elevate the customer experience.
Happiness Level
Gauging real-time customer contentment.
Tools Usage Insights
Insights into which tools your customers love most
Activity Tracking
Track customer actions with engagement insights
Intuitive Dashboard
Eagle-eye view of your customer's overall health.
Simplified Ticketing
Prioritize, categorize, and delegate support tickets for efficient resolution and smoother operations.
New Ticket Alerts
Receive instant notifications for new support tickets.
Custom Ticket Status
Personalize ticket stages to fit your workflow.
Canned Responses
Pre-scripted responses for swift support.
Custom Ticket Fields
Tailor ticket details to your needs.
White-Labeled Customer Support
Enhance brand consistency and provide a familiar environment for support requests.
Knowledge Base
Equip customers with a self-service knowledge base tailored to your brand.
Forums
Share insights, spark discussions, and collaborate on new ideas and strategies.
Ticket History
Keep track of past interactions and reference solutions with a clear and organized ticket history.
Announcements
Keep your customers updated on important news, product updates, or service changes.
Trusted by thriving HighLevel agencies
Starting with GoCSM is a breeze
Just follow these three steps, and enjoy the growth
1. Connect
Sign up to GoCSM and integrate your HighLevel account to start tracking activities.
2. Track
Start tracking your users login activities and the features they are using.
3. Set Actions
And launch your own CSM practice and turn your at-risk customers into permanent subscribers.
Frequently Asked Questions
Unfortunately, we do not provide live demos, but we do offer pre recorded demo videos and a 14-day free trial.
After signing up for GoCSM, navigate to Settings > Integrations, where you’ll find a unique link. Simply create a custom link at your agency level and log in to GoCSM using this link. The system will then begin reading your sub-accounts and their users automatically.
For detailed step-by-step onboarding instructions, you can access documents within the system or visit our help center.
GoCSM is a powerful CSM platform designed to empower your team, not to replace it. While we don’t offer direct support to your customers, our platform is equipped to enhance your customer success efforts significantly: This includes:
- Customer Health Scoring: Identify and address potential issues before they escalate.
- Actionable Insights: Understand your customers’ needs more deeply to tailor your interactions.
- Proactive Support Tools: These features help you reduce churn and build lasting relationships with your customers.
By leveraging GoCSM’s features, you can build a proactive customer support strategy that reduces churn and fosters long-term relationships.
GoCSM provides tools to monitor customer health through these key elements:
- Customer satisfaction level.
- Customer product adoption.
- Customer login frequency.
Based on our extensive experience, we have observed significant improvements in customer retention when Saas companies prioritize these elements.
GoCSM is more than just a support tool; it empowers your CSM team to actively lead customers towards success. Our platform delivers crucial insights that clarify the next steps, enhancing account health and cementing durable relationships. This proactive strategy boosts customer satisfaction and increases their lifetime value, transforming routine support interactions into chances for sustained growth and loyalty.
We offer a variety of support options, including email, chat, and phone. We are also committed to providing ongoing product updates and resources to help you get the most out of GoCSM.
If You Go HighLevel,
You Should GoCSM
Recurring revenue in SaaS is fantastic, but churn can leave you scrambling like any marketing agency, constantly acquiring new customers just to stay afloat. GoCSM empowers you to break free from that cycle by stopping cancellations before they happen.
Think about it; if GoCSM prevents one customer from cancelling, it will pay for itself.
Now imagine if it prevents more accounts from cancelling, what else could those subscriptions pay for?
But wait, while we’re the masters of customer retentions, we wanted to take this to another level, and keep you forever by setting your account for free, or maybe making you some money while you’re leveraging GoCSM
If you’re still seeing this offer, that means this is still valid. Limited Spots