Stop Churn Before It Starts With GoCSM
Proactive customer success software—built for HighLevel agencies.

Churn Rate
What You Can Do |
Why It Matters
Highlight missed value
Show customers the features they skipped before they churn
40% value recovery
Protect your revenue
Catch renewals, reactivate failed payments, and cancels before they hurt
25% revenue saved
Happy Customer Success Manager = Happy Customer
Making your CSM’s life easy. Consistent onboarding, follow-ups, and engagement steps
90% CSM Satisfaction
Spot warning signs early
So you can act before your customers ghost you
85% faster detection
Trigger help when it’s needed
Automate support based on behavior—no manual chasing
3x response speed
Highlight missed value
Show customers the features they skipped before they churn
40% value recovery
Protect your revenue
Catch renewals, reactivate failed payments, and cancels before they hurt
25% revenue saved
Happy Customer Success Manager = Happy Customer
Making your CSM’s life easy. Consistent onboarding, follow-ups, and engagement steps
90% CSM Satisfaction
Spot warning signs early
So you can act before your customers ghost you
85% faster detection
Trigger help when it’s needed
Automate support based on behavior—no manual chasing
3x response speed
Highlight missed value
Show customers the features they skipped before they churn
40% value recovery
- Built for lean teams who still want 5-star delivery.
Know Where Every Customer Stands

No digging. Just direction.
- Built for lean teams who still want 5-star delivery.
Run a Success Process — Without Hiring a Full CSM Team
You don’t need a big team to deliver consistent, high-touch customer success.
GoCSM shows what’s been done, what’s missing, and where your customers stand—so nothing slips through.

Login Activity
Be aware of how frequently your customers log in to your system and the time spent. And automate actions accordingly.

Product Adoption
Enhance client retention by tracking which tools your customers rely on and the ones they do not, based on their product adoption.

Happiness Level
Classify customers based on the value they believe they are getting from your system, ranging from highly satisfied to dissatisfied.
- This is how you scale retention.
Offer Help Before They Ask For It
When login drops or feature usage stops, GoCSM triggers a response. Whether it’s a task, message, or nudge, your customers feel supported without your team lifting a finger.
Know Who’s Renewing and Who Might Not
You don’t need a big team to deliver consistent, high-touch customer success.
GoCSM shows what’s been done, what’s missing, and where your customers stand—so nothing slips through.


Built for HighLevel Agencies Who Care About Customers
Plug in your accounts. See where the gaps are. Take action—faster.
GoCSM does the heavy lifting so your team can focus on what matters